Legal
Privacy Policy
Last updated: 13 October 2026
This policy explains how Face-O-Max Dental & Aesthetic Centre ("we", "us"), CP 175, Prakash Tower, Viraj Khand, Gomti Nagar, Beside Singapore Mall Gate No. 2, Lucknow, Uttar Pradesh, collects, uses and protects your personal information when you visit this website or contact us through it. We process personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- When you contact us. If you call us, message us on WhatsApp or email us, we receive your phone number or email address, your name if you share it, and whatever you choose to tell us in that conversation (for example, the treatment you're asking about).
- When you visit the clinic. Your dental and medical history, treatment records, X-rays and clinical photographs, kept as part of your patient record.
- When you browse this page. Technical information such as your device and browser type, approximate location (city level), the page you came from, the ad you clicked and which buttons you tap. This is collected through cookies and similar technology — see "Cookies and advertising" below.
This website does not have forms, accounts or payments, and does not ask for payment details.
How we use it
- To reply to your enquiry and book, confirm or reschedule appointments.
- To examine and treat you, and to keep the clinical records the law requires.
- To understand which of our ads and pages are useful, so we can improve them.
- To meet our legal and regulatory obligations.
We do not sell your personal information, and we do not use your health records for advertising.
Cookies and advertising
This page uses Google Tag Manager to load Google's advertising and analytics tags (Google Ads and Google Analytics). These use cookies to measure how many people visit, which ads brought them here, and whether they then called or messaged us. Google processes this information under its ownprivacy policy. You can control ad personalisation atGoogle Ad Settingsand block or delete cookies in your browser settings.
The map on this page is embedded from Google Maps, which may set its own cookies when it loads. Booking buttons open WhatsApp or your phone's dialler — once you leave this page, WhatsApp's and your phone provider's own privacy policies apply.
Who we share it with
Only with those who need it to provide your care or run the clinic: our doctors and staff, diagnostic labs where your treatment requires it, and service providers such as Google (advertising and analytics) and WhatsApp (messaging). We may also disclose information where the law requires us to.
How long we keep it
Enquiry messages are kept for as long as needed to respond and follow up. Patient records are kept for the period required under applicable medical record-keeping rules.
Your choices and rights
You can ask us to show you, correct, or delete the personal information we hold about you (except records we're legally required to keep), withdraw consent for us to contact you, or raise a concern about how we've handled your data. Contact us using the details below and we'll respond as soon as we can.
Photos and testimonials
Before-and-after photos and patient videos on this page are shown with the patients' consent. If you appear in one and would like it removed, contact us and we'll take it down.
Contact us
Face-O-Max Dental & Aesthetic Centre
CP 175, Prakash Tower, Viraj Khand, Gomti Nagar, Beside Singapore Mall Gate No. 2, Lucknow, Uttar Pradesh
Phone: +91 78972 97959
Email: faceomax32@gmail.com
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.